Build dynamic lists based on any data point, including time in status, and share assigned contacts with team members.
Phone & Dialer Integrations
Integrations with several phone systems and dialers to boost call center representative efficiency.
Create custom data sources to receive data from various API services.
Post data out of the CRM to a third party. Create automatic triggers for posting out of the CRM.
CRM Designed for Call Centers
Track calls, sales, and notes in one central platform. Schedule events, get reminders, and increase your overall productivity and performance.
Increase team productivity and optimize efficiency through smart CRM automation technology. Stay on top of essential reporting and monitor team performance.
Create custom business rules, user roles permissions, manage affiliates, and track your entire pipeline. Get activity reports and create custom business rules.
The future of call center CRM is now
See extensive productivity reports that show calls made, messages left, connectivity, and more. Filter reports on reps and customers.
Custom Fields and Forms
Completely customize each field in the CRM along with all your intake forms. Create custom forms for internal or external use.
Phone System Integrations
Integrations into several different phone systems and dialers with click to call, screen pops, auto dispositions, and more.
Dynamic List Building
Create dynamic lists where reps can all have access to the same list but can only see data on that list assigned to themselves.
Want to see our call center CRM in action?
Grow Faster with Centrex Software
Generate more leads, close more deals, track and manage your portfolio, all under one roof.