Call Center CRM

Fully Customizable Call Center CRM Software

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Data Management

Build dynamic lists based on any data point, including time in status, and share assigned contacts with team members.

Phone & Dialer Integrations

Integrations with several phone systems and dialers to boost call center representative efficiency.

Data Sources

Create custom data sources to receive data from various API services.

Webhooks

Post data out of the CRM to a third party. Create automatic triggers for posting out of the CRM.

CRM Designed for Call Centers

Representatives

Track calls, sales, and notes in one central platform. Schedule events, get reminders, and increase your overall productivity and performance.

Managers

Increase team productivity and optimize efficiency through smart CRM automation technology. Stay on top of essential reporting and monitor team performance.

Business Owners

Create custom business rules, user roles permissions, manage affiliates, and track your entire pipeline. Get activity reports and create custom business rules.

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The future of call center CRM is now

Productivity Reporting

See extensive productivity reports that show calls made, messages left, connectivity, and more. Filter reports on reps and customers.

Custom Fields and Forms

Completely customize each field in the CRM along with all your intake forms. Create custom forms for internal or external use.

Phone System Integrations

Integrations into several different phone systems and dialers with click to call, screen pops, auto dispositions, and more.

Dynamic List Building

Create dynamic lists where reps can all have access to the same list but can only see data on that list assigned to themselves.

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Grow Faster with Centrex Software

Generate more leads, close more deals, track and manage your portfolio, all under one roof.

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Text & Email Marketing

Communicate with clients, send campaigns, track opens, and more.

Loan Servicing

Manage and service your entire portfolio through Centrex with integrated processing, and more.

ClixSign® Documents

Send any document for electronic signature with pre-populated contact data.

Contact & Deal Management

Optimize and automate effortlessly with powerful contact and deal management tools.

Client Portal

Give your clients a login to upload documents, view messages, monitor balances, and more.

Affiliate Management

Manage multiple brands, ISO’s, Brokers, Lenders, Syndicators, and more.

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Demo Our Call Center CRM

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